
Terrible Mistakes to Avoid When Booking a Hotel
- Cynthia Cee
- Aug 25, 2021
- 4 min read
Updated: Jun 15, 2022
YOU COULD BE LOSING A LOT OF MONEY WITH THESE COMMON ERRORS.
Booking a hotel doesn't seem all that hard, right? Whether you head directly to a hotel's website or you use a third-party platform (think TripAdvisor, Expedia, hotel.com) to see available options in your destination, all you have to do is set your date range and hit search. While the process seems simple on paper, there are loads of possible pitfalls that can end up costing you time, effort, and cold hard cash. Keep reading for the mistakes you don't want to make.
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Booking a non-refundable room.

Non-refundable rates are often lower than regular ones, and while they seem like a great deal at first, they're a high-risk option that isn't always worth it. Say you're dealing with a family emergency or your flight is delayed a day or two thanks to a natural disaster, you could end up eating hundreds or thousands of dollars should you need to cancel or amend your stay.
Neglecting to sign up for a hotel rewards program.

Hotel loyalty programs are often free to join, so there's no reason not to—especially if you're a repeat customer of a specific brand like Hilton, Hyatt, Marriott, or Wyndham. While perks are different program to program, members can earn points to use on free hotel stays, flights, cruise, and more. Plus, being a member almost always guarantees a better room assignment and extras like free in-room Wi-Fi or complimentary breakfast.
Forgetting to check the currency you're booking in.

So you used your credit card to book your hotel in Spain, but you didn't realize the rate was in euros. What now? While some banks will automatically convert to dollars using the market conversion rate, others can charge a hefty foreign currency fee. For this reason, it's always best to make sure your search is set to your own currency.
Not checking the location of the hotel.

No matter how confident you are of a hotel’s reputation it's always a good idea to do a quick search on Google Maps just to make sure. Many hotels will tack "city center" onto the end of their name or mention how they're "within walking distance of the beach," which sounds great until you get there and realize you're more than 45 minutes from either.
Not asking for a better room

So you were hoping for an ocean-view king and you ended up in a first-floor double near the elevators. While this might have happened no matter what, it wouldn't have hurt to ask the front desk for a better room upon check-in. While you have to be realistic in your request—you likely won't make off with a top-floor suite if you booked a budget-friendly twin room—you can often finagle a view or higher floor if you're nice and have no expectations.
Not calling the hotel ahead of time.

If you book through a third-party site, you can often make note of special requests be it for a rollaway bed, extra towels, or a quiet room that's nowhere near the elevator or ice machine. Read the fine print, though, and you'll see that these requests are never guaranteed. Rather than waiting to see what happens when you show up at the hotel, call ahead and see if arrangements can be made.
Not double-checking your arrival and departure dates.

It might seem like a rookie mistake, but it's one that's all too easy to make—especially when taking long, international flights that get you in at the crack of dawn. Before you book a stay, double and triple check your dates as most properties will charge in full for any extra nights you've booked—no matter how much you beg for an exception.
Booking based on rate alone

It's easy to get swept up when you find a great rate but don't let that solely determine where you end up staying. Take a step back and consider the location, on-site amenities, and whether or not it includes convenient extras like breakfast or an airport shuttle. Often, it's worth paying more for all the above.
Not reading guest reviews

Every hotel sells itself as a slice of heaven, but all too often their photos and descriptions exaggerate the truth. This is where OTAs (online travel agencies) like TripAdvisor, Expedia, and Booking.com come in. Not only can they help you secure a cheaper rate but they amass thousands of guest reviews where you can find out if the hotel is actually well-located, clean, quiet, or anything else it claims to be.
Not booking with a credit card.

Travel is expensive, so why not earn a few dollars back with a travel rewards credit card? While perks vary card to card, you can often earn double or triple the points on travel-related purchases, enjoy waived foreign transaction fees, and get free access to thousands of airport lounge. Beyond the perks, many hotels also place a pre-authorized hold of $50 to $200 on your card to ensure you can cover incidentals like mini bar snacks or cocktails at the lobby bar. While these deposits should be cleared from your card within 24 hours after checking out, it can often take longer and in the meantime, you could be out a good chunk of change should you use a debit card.
Not reading the fine print.

Hotel policies aren't the most riveting things to read, but we'd advise you to at least give them a once over. This way, you know how the property handles taxes, resort fees, cancellations, check in/out times, and loyalty program points. Say the hotel has to cancel part of your stay or you back out a day early to beat some bad weather on your way home—it's important to know how this affect your bills
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